Shipping Policy

Delivery area

We deliver across Pakistan, subject to our courier partner's coverage in your area. If we cannot deliver to your address, we will contact you before dispatch.

Order confirmation

After you place an order, our team will call or WhatsApp you to confirm the details. Orders are dispatched only after confirmation, so please keep your phone available.

Processing time

Confirmed orders are usually packed and dispatched within 1 to 2 working days.

Delivery time

Most orders arrive within 3 to 6 working days after dispatch. Remote areas, public holidays and weather can sometimes cause delays.

Shipping charges

Shipping charges are calculated and shown at checkout before you place your order.

Cash on Delivery

Please pay the full order amount in cash to the courier rider when you receive your parcel.

Tracking

Once your order is dispatched, we share the tracking number with you by SMS or WhatsApp.

Wrong address or failed delivery

Please enter your complete address, city and a working phone number. If a parcel is returned because the address was wrong or nobody was available, we will contact you to arrange delivery again.

Questions

Email us at moonlitd316@gmail.com or visit our Contact page.